Contact Us
To get in touch with us about a trade account please head to this page here.
For all other enquiries please drop us an email to sales@justimaginetoys.co.uk or if you would rather have a call with us we are always happy to help over the phone on 0330 002 1144.
Frequently Asked Questions
No, we are a UK and Northern Ireland distributor only. If you would like to discuss with us please drop us an email or give us a call.
Depending on what time the order was placed, we typically get items packed and shipped same-day. From the day of shipment it is typically Next Day delivery subject to location.
We use DPD for most of our shipments. Palletline are used for whenever an order is large enough to require pallet deliveries. If you are ordering from Northern Ireland or certain locations in Scotland, then we will use Royal Mail.
The minimum order is £150 excluding VAT. If you are looking to place an order below this value then shipping charges will be applicable.
We will automatically ship back orders if the value is in EXCESS of £100, please state NO BACK ORDERS on your order if you do not want back orders being shipped automatically.
Back orders UNDER £100 will automatically be cancelled & we will expect you to order the item / s again on your next order from us.